I'm alone to maintain the site,
to make objects and skins, and to answer to the mails, so it
can take a lot of time for me to answer you, and I can't promise
I'll answer... But I do my best, believe me! There's few things
you'd need to know though...
Don't write if you expect a quick answer, if you're in hurry
or if you have an urgent problem (except about donations).
Sometimes, I receive so many mails that it can take 3 weeks
before I answer (I even end at not answering at all when I'm
too late with mails...), so... usually, you'll find an answer
by yourself before.
I won't answer to any question that has been already answered
in the FAQs, so please, read
the FAQ before asking something! You'll see there're
really lots of answers there...
Don't ask me questions about your game: I won't be able to help.
I don't have enough time to play myself, so you certainly know
more than me in this topic. I can only tell you that all my
objects are tested in the game, so they work when I put them
online.
I don't take any request. I have already tons of things
I would like to do, so I can't take requests.
My name is Sandy (some of you don't know how calling me...
;)), and I am a human being, not a SuperWoman, not a computer,
not Maxis, not a big staff, just me...
I won't answer anymore to any questions about installations.
You'll find all the answers you need in the Step
by step.
If a file doesn't work or if you can't unzip it, if you're
asked for a password when you unzipp a skin, be sure to have
the FAQ; the problem
might be already known.
There's no unvalid files, nor corrupted ones on the
site; when you get this error, it means that, unfortunatly,
the bandwith wasn't enough for all the visitors and your connection
was cut during the download.
I'm french. I tell this for the french people who begin
their mails by "Excuse my english, I'm french"...
(And so I am! ;)), and for all the english native locutors
who use "u" instead or "you", "r"
for "are", etc, etc... I'm sorry, but... when they're
too many, I just don't understand anything and I don't answer.
Please, please, don't forget that english is NOT my language!
Thanks!
Hotmail users: If you want an answer from me, please give
me an alternative address, because I have the hardest difficulties
to contact you.
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